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Have you ever felt that your credit card processor looks at you as just a sales agent? Not at MSC. We look at our sales agents as partners.

When was the last time your processor called to let you know they had made you a sale? MSC has designed a comprehensive marketing and sales system that works for you.


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The MSC Difference

Secure Gateway FREE
Gift Card Services FREE
Quickbooks Plugin FREE
Virtual Terminal FREE
24/7/365 Customer Service FREE
Merchant Website Access FREE
Agent Website Access FREE
Real Time Reporting FREE
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Merchant Service Center, a wholly owned subsidiary of iPayment, Inc., is a registered ISO of Wells Fargo Bank, N.A., Walnut Creek, CA
© 2007 Merchant Service Center.
All Rights Reserved.

About Merchant Service Center

Header ArrowMission Statement


Merchant Service Center succeeds by delivering outstanding performance. We believe in service beyond expectation, achieved through a constant desire to anticipate and fulfill evolving customer needs. The honesty, intelligence and commitment of our people are vital to Merchant Service Center's mission. We share pride in the company and respect each individual's contribution at every level. Exemplary customer relationships drive Merchant Service Center's growth and prosperity. Merchant Service Center is dedicated to pushing the limits of excellence, standing at the forefront to provide the finest and healthiest environments attainable in the industry. Merchant Service Center always strives to exceed its best.

Here at Merchant Service Center, we understand the true meaning of the word "service". It's not just an empty phrase, but a continuous effort to raise the bar on the level of service you receive everyday.

We are committed to making your experience with us a pleasure and one that will keep you coming back for more. We are here to work with you as a trusted partner in processing, and strive to provide you with the best support, the best rates, and the best service because we truly feel you shouldn't have to settle for less.

Customer Service

Customers of Merchant Service Center can expect to be treated with respect by our large sales and support staff. Client facing personnel undergo weeks of training before they communicate with customers. Merchants receive honest clear-cut answers to questions from trained professionals whose knowledge and experience are unmatched in the industry. Our in-house technical staff knows the ins-and-outs of every piece of equipment we sell and hold frequent educational sessions to make sure our entire staff is as well informed as possible. Our Customer Service staff is available 24 hours, 7 days a week.

Data Security

Merchant Service Center places great importance of ensuring that our merchant customers have access to state-of-the-art tools to protect transaction information and cardholder data. MSC is taking an active role in helping merchants comply with the Visa Cardholder Information Security Program (CISP). Merchant Service Center guides merchants through the compliance process and provides unlimited help desk support for determining merchant requirements and assessing any remedial action that may be necessary to improve security systems or procedures.

Live Support

Merchant Service Center has 24/7/365 Customer Service for our merchants, ALWAYS LIVE! No automated response! We are here to assist you whenever you need us.

In-House Downloads

Merchant Service Center provides all of our merchants with the fastest Download times in the industry. Our Customer Service Department has been trained on nearly every terminal manufactured. All of the amenities can be yours for FREE, just by using Merchant Service Center.